Auralis Helpdesk

A helpdesk you can run, drive, or build on.

Auralis Helpdesk takes messages from your channels, turns them into tickets, and gives a support team the queue, the knowledge and the automation to close them. This site covers three ways in: the product itself, an MCP client such as Claude, and the HTTP API.

Run itGuidesWhat a workspace, ticket, team and channel are, and how to work a queue from the first sign in to a solved ticket.Drive itMCPConnect Claude or another MCP client to a workspace, and see exactly which five tools it gets.Build on itAPI referenceEvery published endpoint with its stable operation id, the role it is guarded at, and the ways it refuses.

The reference is generated from the runtime, so it cannot drift from the code. It covers the helpdesk surface: 123 operations of 258 the service serves. The rest belong to other products and are documented elsewhere when they ship.